This Act aims at establishing a licensing and regulatory framework for regulatory intervention to promote the national policy objectives for the water supply services and sewerage services industry.
This Act applies to Peninsular Malaysia and the Federal Territories of Putrajaya and Labuan.
The Act sets out requirements and procedures to apply for individual or class licences and provide for duties and obligations of licensees. Individual licences are issued to owners of public water supply and sewerage systems or to those who provide treated water or sewerage services to the public while class licences are issued to owners of private water supply and sewerage systems or to those who provide treated water or sewerage services for private use only.
The Act guides the regulation of Malaysia’s water supply and sewerage systems and services and empowers the Malaysian National Water Services Commission to supervise and regulate water supply and sewerage services in Malaysia.
The Act further provides for: consumer protection; settlement of disputes; regulations regarding the rates, charges and deposits in relation to water supply services or sewerage services; establishment of an Appeal Tribunal; establishment of a Water Industry Fund and a Sewerage Capital Contribution Fund; offences and penalties; etc.